Which of the Following Statements About Services Is Most Accurate

question 88

Multiple Choice

Which of the following statements about services is most accurate?

• A)Whether tangible or intangible,the marketing of services is exactly the same as the marketing of products or ideas since they both satisfy customer needs.
• B)Although a major contributor to GDP nationally,services play only a minor role in GDP on a global scale.
• C)Exports of services is one of the few areas in which the United States has a trade surplus.
• D)Very few jobs in the United States are in the services sector.
• E)There is much more in common with the marketing of services and business products than there is between the marketing of services and consumer products.

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Definitions:

Attribution

The process by which individuals explain the causes of behavior and events, often attributing them to internal dispositions or external situations.

Causal Attribution Theory

Theory of attribution that identifies the cause of a person’s actions as circumstance, a stimulus, or the person himself or herself.

Circumstance

A condition or fact that affects a situation, event, or action.

Stimulus

Anything that causes a response or change in an organism or any part of an organism.