Figure 15-10 -Figure 15-10 Above Indicates That Supply Chain Managers Must Balance

question 78

Multiple Choice

Figure 15-10

-Figure 15-10 above indicates that supply chain managers must balance total logistics cost factors against customer service factors.The four customer service factors (W,X,Y,and Z) include all of the following except which?

• A)communication
• B)dependability
• C)convenience
• D)warehousing
• E)time

---

Definitions:

Social Environment

The immediate physical and social setting in which people live or in which something happens or develops.

Suicide Rates

are statistical measures that represent the number of suicide deaths in a given population during a specified period of time.

Death Seeker

A person who clearly intends to end his or her life at the time of a suicide attempt.

Death Darer

A person who is ambivalent about the wish to die even as he or she attempts suicide.