The Level of Service That Requires the Customers Themselves Perform

question 176

Multiple Choice

The level of service that requires the customers themselves perform many functions during the purchase process is

• A) full-service.
• B) limited-service.
• C) self-service.
• D) customized-service.
• E) automated-service.

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Definitions:

Triforium

In a Gothic cathedral, the blind arcaded gallery below the clerestory; occasionally, the arcades are filled with stained glass.

Rounded Nave Arcade

Architectural feature common in Romanesque churches, consisting of a series of rounded arches supported by columns along the nave.

Guild Windows

Stained glass windows donated by medieval guilds to churches or cathedrals as a form of piety and to demonstrate their wealth and importance in society.

Chartres

A French city renowned for its Gothic Cathedral of Notre-Dame, a masterpiece of medieval architecture.