Which of the Following Statements Should a Salesperson Use to Acknowledge

question 69

Multiple Choice

Which of the following statements should a salesperson use to acknowledge and convert the prospect's objection into a reason for buying?

• A)"I think I might be able to explain that better to you after showing you this diagram."
• B)"Yes,you're right,it is lighter,but that is done intentionally to make your work easier."
• C)"That's true.It does have a shorter shelf life,but that really hasn't been a problem.It is so popular it never stays on the shelf that long anyway."
• D)"Where did you hear that? Your source must have erroneous information."
• E)"As I was saying…."

Recognize the value systems (like punctuality and efficiency) important in American business culture.

Identify guidelines for adapting communication strategies across varied cultural contexts.

Explore the significance of understanding ethics, values, and laws in intercultural settings.

Understand individualism, equality, and personal space in professional environments, particularly in the U.S.

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Definitions:

Balance on Current Account

Refers to the difference in value between a country's exports and imports of goods, services, investment incomes, and transfers.

Capital Account Balance

A component of the balance of payments which records net changes in a country's international financial assets and liabilities, including direct investment, portfolio investment, and other investments.

U.S. Dollar

The official currency of the United States and a primary reserve currency used globally in international transactions.

Foreign Exchange

The trading of currencies on the forex market, allowing for the conversion of one currency into another.