The Practice of Building Ties to Customers Based on a Salesperson's

question 132

Multiple Choice

The practice of building ties to customers based on a salesperson's attention and commitment to customer needs over time is referred to as

• A) order processing.
• B) order taking.
• C) customer value creation.
• D) relationship selling.
• E) partnership selling.

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Definitions:

Psychoanalysis

A therapeutic approach developed by Sigmund Freud, focusing on unconscious psychological processes and is often used to treat psychopathology.

Behavior Modification

A therapeutic approach that seeks to change potentially self-destructive or unhealthy behaviors through reinforcement methods.

Abnormal Behavior

Actions, thoughts, or feelings that are considered atypical or significantly deviate from societal or cultural norms.

Maladaptive Traits

Characteristics or traits in an individual that are counterproductive and interfere with their ability to cope effectively with challenges.