The Primary Responsibility of Order Takers Is to

question 266

Multiple Choice

The primary responsibility of order takers is to

• A) "preach" the benefits of a new product or service to a customer rather than close the sale.
• B) build market share in a sales territory.
• C) convince a customer from a competitor to switch to the firm's product or brand.
• D) preserve ongoing relationships with existing customers and maintain sales.
• E) create a sense of goodwill not only to the brand but also to the entire product mix of the firm.

---

Definitions:

National Labor Relations Act

A foundational statute in United States labor law which protects the rights of employees and employers, encourages collective bargaining, and curtails certain private sector labor and management practices, which can harm the general welfare of workers, businesses, and the U.S. economy.

Agricultural Laborers

Workers involved in the cultivation, harvesting, and processing of crops and livestock, often facing unique labor and employment conditions.

Domestic Service

Employment within a household, typically performing tasks related to cleaning, cooking, and home maintenance.

Fair Labor Standards Act

A United States law that creates the right to a minimum wage, and "time-and-a-half" overtime pay when people work more than forty hours a week. It also prohibits most employment of minors in "oppressive child labor."