In Terms of the Online Customer Experience, Community Refers to

question 165

Multiple Choice

In terms of the online customer experience, community refers to

• A) an information system where anyone can post content depending upon his or her level of self-disclosure.
• B) websites that allow people to congregate in online chat rooms to exchange views on topics of common interest.
• C) a social network of individuals who interact through specific media, potentially crossing geographical and political boundaries, in order to pursue mutual interests or goals.
• D) user-to-user communications hosted by a company to enhance customer experience and build favorable buyer-seller relationships.
• E) a customer's network of family, friends, acquaintances, and co-workers with whom he or she communicates on regular basis.

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Definitions:

Reaction Time

The amount of time it takes to respond to a stimulus, often used as a measure of sensory and cognitive processing speed.

Brain Slowdown

A phenomenon referring to the reduction in speed of processing information, decision-making, and motor responses seen in individuals, often as a result of aging or neurological conditions.

Peripheral Vision

The ability to see objects and movement outside of the direct line of vision, encompassing the broader visual field.

Reaction Time

The amount of time it takes to respond to a stimulus.