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As the marketing manager for Acme Products Inc., you just became the new program leader for Baubles, a product Acme introduced last year. Initial sales far exceeded expectations. In response, the previous program leader decided to reduce the profit margins for channel members to more quickly recover the high costs incurred in the development of the Baubles product and its marketing program. Unfortunately, sales of Acme Baubles declined by 5 percent while its market share declined by 7 percent as new competitors entered the market. After conducting a customer survey, you concluded that customers were generally satisfied with Acme's Baubles. However, Baubles were not as readily accessible as they were the previous year. Furthermore, after conducting a survey among the leading wholesalers and retailers of Acme Baubles, you discovered they were not pleased with the reduced margins. Moreover, because Acme's principal competitors offered them greater margins, they gave their products better service and shelf space than Acme's. This is an example of
Lubricity
The property of a substance that reduces friction between surfaces in motion.
Boil Temperatures
The temperatures at which liquids change to gases, varying with the atmospheric pressure and the chemical composition of the liquid.
Ring Gear Tooth
A tooth on the outer edge of a ring gear, engaged by the pinion gear to transmit torque in a differential.
Top Land
The uppermost portion of a piston in an internal combustion engine, situated above the top piston ring and playing a key role in sealing combustion gases.
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