If an Office Did Not Schedule as Many People as Were

question 11

Multiple Choice

If an office did not schedule as many people as were needed during a busy period,which of the following components of the servuction model has negatively influenced the customer's experience?

• A)servicescape
• B)organization and systems
• C)other customers
• D)contact personnel
• E)service providers

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Definitions:

Russian Rubles

The official currency of the Russian Federation, symbolized as RUB.

U.S.

United States, a federal republic consisting of 50 states, a federal district, and several territories, characterized by its diverse geography and population.

Ruble

The Ruble is the official currency of Russia, historically subject to fluctuations and significant changes over time.

Current Account Surplus

A current account surplus occurs when a country's total exports of goods, services, and transfers exceed its total imports, indicating it is earning more from foreign trade than it is spending.