Pressure to Perform as Others Wait Behind Them Leads Consumers

question 23

Multiple Choice

Pressure to perform as others wait behind them leads consumers to opt out of using a self-checkout.This is an example of which kind of perceived risk?

• A)financial risk
• B)performance risk
• C)social risk
• D)psychological risk
• E)physical risk

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Definitions:

OTC Cycle Variability

The fluctuations in the duration and efficiency of Over-The-Counter (OTC) drug marketing and sales processes.

Order Cycle

The complete sequence of processes from order placement to delivery of goods to the customer, impacting lead time and customer satisfaction.

Customer Service

Assistance and advice provided by a company to those people who buy or use its products or services.