With Regards to Constructing a Service Blueprint,the Time Required to Perform

question 8

Multiple Choice

With regards to constructing a service blueprint,the time required to perform one activity at one station is called:

• A)​process time.
• B)​activity time.
• C)​maximum output per hour.
• D)​operation time.
• E)​bottleneck time.

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Definitions:

Diversity of Opinion

The presence of varying viewpoints, beliefs, or perspectives within a group or community.

External Opportunities

Possibilities that lie outside an organization or individual’s current scope but can lead to expansion, growth, or improved status.

Managing Organization Culture

Refers to the leadership and management practices that shape, maintain, and change the culture of an organization, influencing norms, values, and behaviors.

Subcultures

Groups within a larger culture that have their own distinct values, beliefs, and practices but also share some commonalities with the broader culture.