The Most Important Piece of Regular Communication with Clients Should

question 4

Multiple Choice

The most important piece of regular communication with clients should be the firm's:

• A)business cards.
• B)brochure.
• C)newsletter.
• D)billing materials.
• E)letterhead.

---

Definitions:

Task Functions

Activities performed by team members that contribute directly to the accomplishment of group objectives and goals.

Interpersonal Relationships

The connections and interactions between two or more people, which may range from fleeting to enduring associations.

Upper Echelon Theory

A perspective in organizational sociology and management which suggests that an organization's outcomes are largely determined by the values, personalities, and experiences of its top executives.

Background Characteristics

Refers to the various personal, social, and cultural attributes an individual brings to an organizational context, such as education, experience, and demographics.