Examlex
Which of the following is NOT a step in the construction process of a service blueprint?
Work Experience
The accumulation of job-related skills and knowledge gained through paid or unpaid positions held over time.
Gender of Applicant
A variable or characteristic referring to whether an applicant identifies as male, female, or another gender, in contexts such as job applications.
IV × PV Design
A factorial experimental design involving an independent variable (IV) and a participant variable (PV), used to examine their interaction effects.
Participant Variable
A characteristic or attribute of the individuals participating in a study that can affect its outcome.
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