For a Service Business,buffering the Technical Core Does NOT Mean

question 23

Multiple Choice

For a service business,buffering the technical core does NOT mean:

• A)minimizing dependence on consumer performance.
• B)production-lining the parts of the operation that can be isolated.
• C)decoupling production from the environment and customer as much as possible.
• D)offering more personalized service.
• E)ensuring that the core of the service is able to run as efficiently as possible.

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Definitions:

Fizzle & Sizzle

An informal term indicating the contrasting outcomes of events or products; "fizzle" for failing and "sizzle" for succeeding amazingly.

Implicit Cost

The opportunity cost associated with a firm's use of resources that it already owns, representing the income the firm foregoes by using these resources in its current capacity.

Total Revenue

The total amount of money received by a company from sales of its products or services, before any expenses are subtracted.

Linear

Pertaining to a relationship or equation that can be graphically represented in a straight line, indicating a constant rate of change.