Examlex
Provide a brief description for each of the five gaps within the conceptual model of service quality.
Frequent Flier
A person who travels by air regularly, often part of a loyalty program that rewards such travel.
Online Statements
Digital records or declarations, often related to financial accounts, policies, or personal beliefs, accessible through the internet.
Underprivileged Children
Young individuals who lack access to basic needs, privileges, and opportunities commonly available to others in society.
Developing Country
Refers to a nation with a less developed industrial base and a lower Human Development Index relative to other countries.
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