The Culture Change Program That Teaches "Families" of Personnel to Reinforce

question 10

Multiple Choice

The culture change program that teaches "families" of personnel to reinforce one another on the job is called:

• A)"change the way we work."
• B)"orientation change."
• C)"change the way you work."
• D)"customers are your customers."
• E)"putting the customer first."

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Definitions:

Me

Refers to one's self-awareness or the aspect of themselves that is conscious of their personal identity and thoughts.

Authenticity

The degree to which an individual's actions are congruent with their beliefs and desires, despite external pressures.

Components

Distinct parts or elements that combine to form a whole system or complex entity.

Awareness

The state or ability to perceive, feel, or be conscious of events, objects, or sensory patterns.