Each Department Within an Organization Is Driven by It' Own

question 11

Multiple Choice

Each department within an organization is driven by it' own internal logic.Which of the following statements most accurately reflects human resources logic?

• A)Cost reduction can be obtained through mass production.
• B)Families of customers should reinforce one another throughout the service encounter.
• C)Personnel should be able to break organization rules in the context of serving the customer.
• D)Customers should be provided with options that enable them to meet their individual needs.
• E)Recruiting and training are essential in developing existing personnel.

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Definitions:

Gross Profit

The financial gain obtained after subtracting the cost of goods sold from net sales revenues, indicating the efficiency of core business operations.

Beginning Inventory

The value of a company's inventory at the start of an accounting period, carried over from the end of the previous period.

Days In Inventory Ratio

A financial metric indicating the average number of days a company holds inventory before selling it, calculated as inventory divided by cost of goods sold, then multiplied by 365 days.

Average Inventory

An accounting measure used to estimate the value of inventory over a certain period by averaging the beginning and ending inventory levels.