The Culture Change Program That Allows Personnel to Break the Rules

question 15

Multiple Choice

The culture change program that allows personnel to break the rules in the context of serving their customers is called:

• A)"change the way we work."
• B)"orientation change."
• C)"change the way you work."
• D)"customers are your customers."
• E)"putting the customer first."

Understand the process and steps involved in human resource planning.

Identify the purposes and benefits of realistic job previews.

Recognize the importance of job analyses in generating job descriptions and specifications.

Understand the roles and responsibilities in developing, maintaining, and planning for a quality workforce.

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Definitions:

Foreign Corrupt Practices Act

A U.S. law that prohibits companies and their managers from making corrupt payments to foreign officials for the purpose of obtaining or keeping business.

Civil Law System

A legal system that is based on a comprehensive set of laws that are codified into a referable system, prevalent in countries like France and Germany.

Common Law System

A legal system characterized by case law, which is law developed by judges through decisions of courts and similar tribunals.

Choice-of-Law Clause

A provision in a contract that specifies which jurisdiction's laws will be used to interpret the agreement, typically chosen for its favorable laws towards the party imposing the clause.