Toyota's Unique Philosophy, Processes, and Organizational Culture

question 37

Multiple Choice

 Toyota's unique philosophy, processes, and organizational culture

• A) are tangible resources.
• B) are human resources.
• C) make up its value chain.
• D) are intangible resources.

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Definitions:

Facial Expressions

The variations in the movement of the facial muscles that convey an individual's emotions, thoughts, or attitudes.

Kinesics

The study of body motion or body behavior as a form of non-verbal communication.

Verbal Communication

The use of spoken words to convey messages, ideas, or feelings.

Body Movement

The physical movement involving parts or the whole body, often used as a form of non-verbal communication.