Which of the Following Is the Ultimate Goal of Total

question 1

Multiple Choice

 Which of the following is the ultimate goal of Total Quality Management?

• A) Producing sustainable revenue
• B) Setting strategic priorities
• C) Fulfilling customer needs
• D) Improving employee performance

Learn the strategies for writing effective business messages, including the application of direct and indirect strategies based on the situation.

Understand the legal and ethical considerations in business communications, especially when responding to claims and criticisms online.

Recognize the role of mood (imperative, indicative) in conveying the tone in business writing and how it affects reader perception.

Understand the significance of timing and mood in responding to customer communications and the impact on customer satisfaction and retention.

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Definitions:

Babbling

A stage in child language acquisition during which an infant experiments with producing sounds, often repetitive, like "baba" or "dada," that do not carry specific meanings but are precursors to speech.

Cooing

Prelinguistic, articulated vowel-like sounds that appear to reflect feelings of positive excitement.

Verbal Acquisition

The process through which individuals learn and accumulate words and enhance their language abilities.

Expressive Vocabulary

The set of words a person can actively use in communication to express thoughts, feelings, and ideas.