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Scenario 11-5 A Hospital Is Attempting to Change Its Image.In the Past

question 89

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Scenario 11-5
A hospital is attempting to change its image.In the past, the hospital has been perceived as having a high degree of expertise across all medical services, but also as having a cold and unfeeling atmosphere.This has resulted in the hospital losing business in situations where patients feel that a procedure is simple enough that any hospital can perform it equally well.The decision is made to hire a local advertising agency.The agency's creative director meets with the hospital marketing director to develop a creative brief.It focuses on print ads for local newspapers and regional magazines, and states that the advertising for the hospital must create feelings of caring and warmth, without explicitly stating that the hospital "cares"-a tactic that has been used again and again by other medical institutions.
-(Scenario 11-5) Once she has a rough draft, the art director has to admit it's a really great-looking ad.All the elements hang together and work with each other, and the overall feel is harmonious and peaceful.She clearly understands the principle of .

Definitions:

Immune System

The body's defense mechanism against infectious organisms and other invaders through a complex network of cells, tissues, and organs.

Centenarians

Individuals who have lived to or beyond the age of 100 years.

Survival Rate

A statistic often used in healthcare that represents the percentage of individuals surviving within a certain period of time after diagnosis or treatment.

Cognitive Function

The mental process of acquiring knowledge and understanding through thought, experience, and the senses.