Employing Lean Principles in the Service Sector Can Be Challenging

question 92

Multiple Choice

Employing lean principles in the service sector can be challenging because:

• A)waiting time in services cannot be reduced.
• B)customers often participate in providing services.
• C)large inventories are involved in providing services.
• D)services have complex and inflexible supply chains.

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Definitions:

Staff Positions

Roles within an organization that support the line or primary activities, often involved in administrative, advisory, or strategic planning functions.

Authority

The power or right to give orders, make decisions, and enforce obedience within an organizational or societal structure.

Line Positions

Roles within an organization directly involved in the core business operations, responsible for achieving company objectives.

Geographical Groupings

The classification of areas or locations based on geographic characteristics or proximity for analysis or organizational purposes.