The Inability to Be Seen,tasted,or Touched in a Conventional Sense

question 66

Multiple Choice

The inability to be seen,tasted,or touched in a conventional sense is known as ________.

• A)perishability
• B)service capacity
• C)customer involvement
• D)intangibility
• E)transparency

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Definitions:

Productivity Restriction

Limitations or constraints that reduce the efficiency or output of work processes, often resulting in decreased organizational performance.

Habitually Underestimate

The consistent tendency to assess situations, abilities, or outcomes as less significant or valuable than they actually are.

Pay Secrecy

The practice of employers not disclosing or discussing the salary details among employees to maintain privacy or avoid conflict.

Scanlon Plan

A participative management approach focusing on employee involvement in improving productivity and sharing the resulting cost savings as bonuses.