The Process by Which the Employer and the Union, on Behalf

question 38

Multiple Choice

The process by which the employer and the union, on behalf of workers in a bargaining unit, negotiate a labor contract is:

• A) collective bargaining
• B) grievance arbitration
• C) certification
• D) authorization
• E) none of the other choices

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Definitions:

Relational Transparency

A leadership behavior characterized by being open, honest, and candid in relations with others.

Servant Leadership

A leadership philosophy which emphasizes the leader's role as serving the needs of others first.

Kohlberg's Model

A theory outlining six stages of moral development, progressing from obedience and punishment orientation to principled conscience.

Formal Reward System

An institutionalized and structured program within an organization designed to recognize and reward employee performance.