Indirect Institutionalized Discrimination Occurs When__________________________

question 65

Multiple Choice

Indirect institutionalized discrimination occurs when__________________________.

• A) ​a landlord refuses to rent to a person of a different race
• B) ​a group of young men vandalizes the car of a man they believe is gay
• C) ​the school system has a program for gifted and talented students in which all of the students are from high-income families
• D) ​under Jim Crow laws, the local library has separate reading areas for whites and people of color

Recognize the concept and importance of SPIN selling and adaptive selling in personal selling.

Appreciate the critical role of salespeople as links between the firm and customers.

Acknowledge the importance and steps of the personal-selling process, including prospecting and sales presentations.

Understand the various roles and responsibilities of sales personnel (salespeople, sales managers, technical specialists, etc.).

---

Definitions:

Expected Return

The weighted average of the probable returns of an investment, where the weights correspond to the probability of each outcome.

Standard Deviation

A metric that quantifies the spread of a dataset around its mean, determined by taking the square root of the variance.

Risky Asset

An asset that has a significant degree of price volatility or the potential for financial loss.