How Can Firms Best Enhance Customer Satisfaction

question 144

Multiple Choice

How can firms best enhance customer satisfaction?

• A)by eliminating the profit motive
• B)by using effective advertising and promotion
• C)by offering lower-priced products
• D)by offering greater value

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Definitions:

Evidence-Based Medicine

A medical practice approach that emphasizes the use of current best evidence in making decisions about the care of individual patients.

Passive RFID

A type of Radio-Frequency Identification technology where the tag does not have its own power source and relies on the reader's electromagnetic field to communicate.

Active RFID

A type of RFID system where tags possess their own power source to transmit signals to RFID readers, enhancing range and reliability.

Internal Power Source

The origin or basis of an individual's or group's ability to influence or control events, actions, or others, stemming from within themselves or their position.