How Can Firms Best Enhance Customer Satisfaction

question 144

Multiple Choice

How can firms best enhance customer satisfaction?

• A)by eliminating the profit motive
• B)by using effective advertising and promotion
• C)by offering lower-priced products
• D)by offering greater value

---

Definitions:

Units Sold

The total number of individual items or products sold by a company during a specific time period.

Units Received

Refers to the actual quantity of goods that have been delivered or received, typically in a business context for inventory tracking or accounting purposes.

LIFO Method

An inventory valuation method where the last items added to inventory are the first ones to be used or sold.

Inventory Value

The total cost or market value of all the goods and materials held by a company for the purpose of resale.