Anglos Typically Nod Their Heads to Indicate That They Concur

question 2

True/False

Anglos typically nod their heads to indicate that they concur with what the speaker is saying.

---

Definitions:

Total Quality Management (TQM)

A management approach that focuses on continuous improvement of processes in manufacturing, services, and the organization to ensure customer satisfaction.

Six Sigma

A data-driven approach and methodology for eliminating defects in any process, aiming to improve the quality of the output of a process by identifying and removing the causes of errors.

ISO 9000

A set of international standards for quality management and quality assurance designed to help companies ensure they meet customer and other stakeholder needs.

North American Free Trade Act (NAFTA)

An agreement among the United States, Canada, and Mexico designed to remove tariff barriers between the three countries.