Which of the Following Describes an Action of the Medical

question 22

Multiple Choice

Which of the following describes an action of the medical assistant that best facilitates service to the patient when scheduling a procedure?

• A)Provides the patient with a phone number of the facility. 
• B)Informs the patient that the facility will contact them. 
• C)Gets workable dates and times and schedules the appointment for the patient. 
• D)Provides the patient with directions to the facility.

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Definitions:

Convergent Thinking

A thought process that attempts to focus on the single best solution to a problem.

Relativistic Thinking

Recognition that judgments are often not absolute but made from a certain belief system or cultural background.

Conventional Thinking

A mode of thought based on accepted norms and standards, often contrasted with creative or critical thinking approaches.

Transitivity

A principle in logic and mathematics stating that if a relation holds between a first and a second element, and also between the second and a third, it must necessarily hold between the first and the third.