The Textbook Introduces Four Main Approaches to Conducting Job Analysis

question 27

Multiple Choice

The textbook introduces four main approaches to conducting job analysis. Which of the following approaches would you NOT likely use to collect information on the teller role at an existing Canadian bank?

• A) Observe several bank tellers performing their jobs.
• B) Perform a functional job analysis.
• C) Interview several tellers at a local branch.
• D) Provide questionnaires to several tellers.

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Definitions:

Marketing Analytics

The method of evaluating, controlling, and examining marketing achievements to enhance efficiency and improve the return on investment (ROI).

Distribution Factors

The elements that influence the distribution of goods from manufacturers to consumers, including transportation, warehousing, and retail channels.

Marketing Concept

A philosophy that firms should analyze the needs of their customers and then make decisions to satisfy those needs, better than the competition.

Think Global

A business approach that considers the international implications of corporate decisions and strategies.