According to the Text,which of the Following Is NOT One

question 46

Multiple Choice

According to the text,which of the following is NOT one of the commonly used itemized rating scales?

• A) Likert scale
• B) semantic differential
• C) Stapel scale
• D) random scale
• E) balanced rating scale

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Definitions:

FedEx

An American multinational delivery services company known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location.

Customer Value Proposition (CVP)

An offering by a company that summarizes why a consumer should buy a product or use a service, highlighting the unique value it provides.

Overnight Delivery

A shipping service that guarantees delivery of a package or letter by the next day.

IKEA

A multinational company known for its ready-to-assemble furniture, home accessories, and kitchen appliances, emphasizing simplicity and cost-effectiveness.