In Which Four Categories Does the Balanced Scorecard Measure Results

question 29

Multiple Choice

In which four categories does the balanced scorecard measure results?

• A)financial,customer,internal processes,learning & growth
• B)financial,competitor,external processes,learning & growth
• C)financial,customer,external processes,learning & growth
• D)financial,competitor,internal processes,learning & growth

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Definitions:

Devil's Advocate

A person who expresses a contentious opinion or takes a position they do not necessarily agree with, for the sake of debate or to explore the thought process behind opposing viewpoints.

Subjective Probabilities

Individual assessments or beliefs about how likely events are to occur, based on personal judgment rather than objective data.

Objective Probabilities

Quantifiable likelihood or chance of an event occurring, based on statistical and empirical evidence rather than subjective judgment.

Probabilities

A measure of the likelihood that an event will occur, expressed as a number between 0 and 1, where 1 indicates certainty.