The Study by Kotter and Heskett Reported in Your Textbook

question 74

Multiple Choice

The study by Kotter and Heskett reported in your textbook on the test of the strong culture hypothesis concluded:

• A)strong cultures were associated with less turnover and more job involvement
• B)the effect of culture was moderated by the degree of diversity within the organization and that less diverse, but strong cultures, performed better than weak but diverse cultures
• C)strong cultures were moderately associated with positive long-term economic performance
• D)strong economic performance leads to strong culture

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Definitions:

Constructive

relates to behaviors or processes that are helpful, positive, and aimed at building or improving something.

Socioemotional

Pertaining to social and emotional aspects of human behavior, especially regarding relationships and feelings.

Constructive Conflict

Disagreements that are approached with a positive mindset, focusing on understanding and resolving differences to improve organizational outcomes.

Task-Related Conflict

Conflict that arises from differences in viewpoints, ideas, and opinions specifically related to the task at hand in a work environment.