Harold Timmons Is in a Position to Close a Large

question 38

Multiple Choice

Harold Timmons is in a position to close a large sale if he conceals certain information that the customer needs to make an intelligent buying decision. Harold's sales manager encourages him to withhold the information and says,"You will not be breaking any law."Which of the following statements would most likely help Harold in this situation?

• A)A salesperson's ethical sense must extend beyond the legal definition of right and wrong.
• B)Cooling-off laws prevent customers from being harmed by unethical salespeople.
• C)The code of ethics established by management justifies all ethical and unethical choices.
• D)The firm's moral tone is established by salespeople who have daily customer contact.
• E)An action is ethical if a salesperson can defend it successfully to a group of peers.

---

Definitions:

Internal Constraints

Internal constraints are limitations that come from within an organization or system, such as resources, policies, or existing technologies that restrict operations or growth.

External Constraints

Factors outside an individual or organization that limit or shape the options available for decision-making or actions.

Top Management Group

signifies the senior-most executives or administrators in an organization, responsible for strategic decision-making and overall management.

Clear Hierarchy

An organizational structure where roles, responsibilities, and levels of authority are well-defined and understood by all members.