Clyde, the Owner of Quick-Clean, a Laundromat, Notices That the Laundromat

question 15

Multiple Choice

Clyde, the owner of Quick-Clean, a laundromat, notices that the laundromat across the street, E-Z Clean, offers free pick-up and delivery of laundry from Monday to Friday, 9-5. Clyde has observed that many Quick-Clean customers seem frazzled and overburdened both when they drop clothing off before work in the morning and when they pick up their clean laundry after work.
-Given Clyde's observations about his customers,which of the following would be the best product configuration to increase Quick-Clean business?

• A) offering extended hours and free pick-up and delivery of laundry
• B) training employees to fold clothes in a distinctive pattern
• C) using bags labeled with the laundromat logo and address
• D) using floral-scented laundry detergent on all orders
• E) hiring workers with extensive laundry experience

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