Surveys Show That Poor Service and Lack of Follow-Up After

question 48

True/False

Surveys show that poor service and lack of follow-up after the sale,both potentially value-adding activities,are the primary reasons customers stop buying from a salesperson.

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Definitions:

Current Liability

A company's financial obligations that are due to be settled within one year or within the normal operating cycle.

Current Liabilities

Short-term financial obligations that are due within one year or within a company's operating cycle, whichever is longer.

Retained Earnings

The portion of a company's profits that is held or retained and saved for future use, investments, or to pay debt, rather than distributed to shareholders as dividends.

Adjusted Trial Balance

A statement listing all accounts and their final balances after adjusting entries are made, used to prepare financial statements.