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It is critical to a project's success to have top management support.
Crisis of Consistency
A situation where there is a significant struggle to maintain uniformity and reliability in a product, service, or business practice, leading to potential customer dissatisfaction or loss of trust.
Legitimacy
refers to the perception of being lawful, proper, and appropriate within a given context, often influencing a brand's or organization's acceptance by its audience.
United Breaks Guitars
is a viral song and music video created by musician Dave Carroll, highlighting his negative customer service experience with United Airlines, focusing on the airline's mishandling of his guitar.
Polysemy
is the characteristic of a word, phrase, or symbol to have multiple meanings or interpretations.
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