________ Systems Link Up All the Direct Activities in the Organization;including

question 96

Multiple Choice

________ systems link up all the direct activities in the organization;including logistics,operations,manufacturing,sales and marketing,and support.

• A)CASE
• B)CRM
• C)ERP
• D)MRP

Recognize different communication systems (downward, upward) and their purposes within organizations.

Understand the consequences of different forms of electronic communication in the workplace.

Identify and apply the steps key to implementing positive discipline in the workplace.

Recognize various downsizing strategies and their long-term objectives.

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Definitions:

Emotional Reactions

The responses, often quick and automatic, of the emotional system to external or internal events.

Interpretation

The act of explaining the meaning of something or presenting one's understanding of a text, event, or situation.

Situation Analysis

The process of identifying and understanding key factors that may influence the outcome of a plan or project, including internal and external elements.

Low Road

An automatic, rapid response, especially emotional, that bypasses conscious thought.