Commercial Vendors Who Provide Sales Training Offer Courses Based On

question 68

Multiple Choice

Commercial vendors who provide sales training offer courses based on:

• A)Universal Sales Theory
• B)the theories of Dale Carnegie and Napoleon Hill
• C)a variety of sales approaches dating back decades
• D)modern sales approaches that have been regression-tested
• E)graduate-level MBA sales work

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Definitions:

Dissatisfied Customers

Individuals who are unhappy or frustrated with the goods or services received from a business.

Customer Service

The support and assistance provided by a company to the people who buy or use its products or services.

Total Outputs

The complete quantity of goods or services produced by a company or economy over a specific period.

Total Inputs

The complete set of resources, materials, and labor used in the production process of goods or services.