Examlex
In consultative selling,the customer is seen as:
Inertia
The resistance of any physical object to any change in its velocity, including changes to its speed or direction.
Obliviousness
The state of being unaware or unconscious of what is happening around one.
Prereflective Thinkers
Individuals who accept ideas and beliefs passively without critical examination or reflection.
Certainty
The state of being sure or confident about something, often without any doubt.
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