XFormation Is a Company That Develops and Delivers Custom Trainings

question 59

Multiple Choice

XFormation is a company that develops and delivers custom trainings for products, procedures, and change at companies. XFormation developers have extensive knowledge of adult learning theory, and the trainers are dynamic, engaged teachers
-Which of the following is the main goal for XFormation salespeople in terms of product strategy?

• A)Create products that customers really want to buy instead of products that the company wants to sell.
• B)Understand all the training products they sell and how to customize a package for the customer.
• C)Examine how they can add value for customers so the customers will continue to contract with XFormation on a long-term basis.
• D)Give a presentation to the customer after planning out the objectives carefully ahead of time.
• E)Understand the customer's needs and what and how they need to buy.

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Definitions:

Web-based Platforms

Online sites or services that provide tools or resources for various activities, including social networking, education, or business.

Consumer Interactions

The communications and activities that occur between consumers and providers of goods or services.

Ethical

Pertaining to or dealing with morals, principles of morality and right conduct.

Legal Issues

Matters that are subject to laws and regulations, potentially requiring legal advice or intervention.