A Sales Manager Is Writing the Script for His Salespeople

question 43

Multiple Choice

A sales manager is writing the script for his salespeople to follow when approaching new potential clients. What part of the process is most important for the manager to leave open for sales reps to flex according to the communications style of the prospective client?

• A)asking for the close
• B)presenting the benefits of the services
• C)developing rapport with the prospective client
• D)presenting the pricing structure
• E)discovering the prospective client's needs

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Definitions:

COE Truck Chassis

A type of truck design where the cab is situated over the engine, offering better visibility and maneuverability.

Gear Shift Lever

The component in a vehicle that the driver uses to select gears manually in a transmission system.

Detent Spring

A component used in mechanisms to keep an object in a predetermined position until enough force is applied to move it.

Yoke Seal Race

A sealing surface within a yoke mechanism, where a seal runs to prevent fluid or lubricant leakage.