Which Combination of Communication Styles Between Salesperson and Customer Will

question 49

Multiple Choice

Which combination of communication styles between salesperson and customer will likely result in a good relationship,but will LEAST likely lead to a firm sale?

• A)directive salesperson with directive customer
• B)directive salesperson with supportive customer
• C)supportive salesperson with supportive customer
• D)supportive salesperson with reflective customer
• E)reflective salesperson with emotive customer

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Definitions:

Counterculture

A culture with values and norms that differ substantially from those of the mainstream society, often expressing opposition to dominant cultural norms.

Subculture

A specific segment of society that stands out due to its unique interests or beliefs, which contrast with the wider cultural values.

Ideal Culture

The values, norms, and behaviors that a society or group considers to be desirable, good, and important.

Cultural Diffusion

The spread of cultural beliefs, social activities, and norms from one society to another through direct or indirect contact and exchange.