Which Term Refers to the Process by Which a Salesperson

question 21

Multiple Choice

Which term refers to the process by which a salesperson uncovers and clarifies a customer's problem,works with the customer to create a vision of how things could be better,and then develops a plan for implementing the vision?

• A)product development
• B)quality control
• C)field testing
• D)solution selling
• E)product configuration

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Definitions:

Notochord

A flexible rod made out of a material similar to cartilage that provides support in the embryonic stages of all chordates and some adult animals.

Phylum

A major category in the classification of living organisms, ranking above class and below kingdom.

Characteristic

A distinguishing feature or quality that defines or identifies something.

Echinoderms

A phylum of marine animals that includes starfish, sea urchins, sea cucumbers, and sand dollars, characterized by radial symmetry and a unique water vascular system.