Altering Sales Behaviour During Customer Interaction in Order to Improve

question 58

Multiple Choice

Altering sales behaviour during customer interaction in order to improve communication is called:

• A)adaptive selling.
• B)consultative selling.
• C)creative selling.
• D)customer-oriented selling.
• E)value-added selling.

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Definitions:

Evolution

The process through which species change over time through mechanisms like natural selection, mutation, genetic drift, and gene flow.

Aplysia

A genus of sea slugs known for their role in neurobiological studies, particularly in the context of learning and memory.

Stimuli Response

The reaction of an organism to changes in its internal or external environment.

Associative Learning

A learning process by which a new response becomes associated with a specific stimulus.