The Outcome of Quality Partnerships Between Sales People and Customers

question 59

Multiple Choice

The outcome of quality partnerships between sales people and customers is:

• A)lack of customer complaints.
• B)lower social risk for the customers in the purchase.
• C)long-term customer loyalty.
• D)lower cognitive dissonance for the customers.
• E)lower functional risk for the customers in the purchase.

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Definitions:

Intimacy

The sense of close personal connection and mutual vulnerability shared between individuals, often in the context of a close relationship.

Levinson

Refers to the theories of psychologist Daniel Levinson, who proposed a series of stages of adult development, including the concept of a mid-life crisis.

Settling Down

The act of beginning to live a stable and orderly life, commonly associated with establishing a long-term residence, career, or entering into long-term relationships.

Developmental Sequence

The ordered progression of behavioral, cognitive, or physical changes that occur as a person grows and matures.