Ritz Carlton Must Offer Not Only a Comfortable Guest Room,but

question 4

Multiple Choice

Ritz Carlton must offer not only a comfortable guest room,but also a clean one.This is an example of a(n) ________ product.

• A)hyper-premium
• B)expected
• C)potential
• D)value-added
• E)generic

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Definitions:

Presentation Method

Various techniques or approaches used to deliver information, ideas, or findings to an audience effectively.

Memorizing

The process of committing information to memory so that it can be recalled later without reference to the original source.

Reading

Reading involves interpreting and understanding the meaning of written symbols and languages, allowing individuals to gain information, knowledge, and enjoyment from text.

Presenting Facts

The act of providing verifiable and objective information to an audience without the inclusion of personal opinions or biases.