Helena Finds the Approach Very Important

question 44

Multiple Choice

Helena finds the approach very important.She wants to satisfy three main objectives.First,is to build rapport with the customer; second,is to capture the prospect's full attention; and third,is to:

• A)change the customer's behaviour.
• B)ask for a referral.
• C)involve the prospect in a sales demonstration.
• D)close more sales.
• E)make a transition to the need discovery stage of the sales presentation.

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Definitions:

POST

Power-On Self-Test, an initial set of diagnostic tests performed by a computer's firmware that checks the system's hardware components and ensures everything is working properly before starting up.

GUI

Stands for Graphical User Interface, a visual way of interacting with a computer using items like windows, icons, and menus, instead of text-based commands.

Pin

A personal identification number, which is a numeric or alphanumeric password used in securing access to devices or digital accounts.

Desktop

A personal computer designed to fit on or under a desk, distinct from portable laptops or mobile devices.