The Three Key Objectives of the Approach Stage of the Sales

question 67

Multiple Choice

The three key objectives of the approach stage of the sales presentation are:

• A)to understand customer's communication style,build rapport and discuss business.
• B)capture attention,develop interest,and build desire for products.
• C)establish referent power,reward power,and expert power.
• D)establish credibility,trust,and expert power with the customer.
• E)build rapport,capture customer's attention,and transition to need discovery.