Research Shows That Customers Who Have Good Customer Service Experience

question 42

Multiple Choice

Research shows that customers who have good customer service experience tell an average of __________ people about it.

• A)10
• B)6
• C)4
• D)2
• E)8

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Definitions:

Alberta

A province in western Canada, known for its vast forests, prairies, and rich natural resources.

Judge-made Law

Refers to legal principles and rules that have been established by court decisions (common law) rather than by legislative enactment.

Legal System

The comprehensive framework of rules and institutions established by a society to regulate conduct, resolve disputes, and enforce laws.

Law of Equity

A branch of law that deals with fairness, rectifying wrongs, and providing remedies that are not available in common law.